Shipping and Returns
THE FINE PRINT: TERMS AND CONDITIONS
Domestic Shipping:
Within the United States, we offer free ground shipping on all domestic orders. This includes insurance and tracking to insure your package arrives safely. Once your order is shipped, we estimate you will receive your order within approximately 7 to 10 business days of its ship date if you are located within the continental U.S. If you need your item(s) sooner, please select one of our expedited shipping options at an additional expense, below at checkout.
Standard USPS Shipping (Domestic) Free (~7-10 Business Days - Allow up to 3-5 additional business days for order processing.)
Express Shipping: $10 (2 Business Days - Allow 2-3 Business days for order processing. Subject to verification and approval. Made-to-order items ship when ready.)
Please note that any additional shipping costs are non-refundable.
Refunds, Returns, Exchanges:
Our Policy (U.S. Customers Only)
From the date your order arrives at your door, you have 15 days to decide whether our special pieces are right for you. We hope that you absolutely love it, but If you decide your purchase is not right for you, initiate your return by contacting customer service at info@idljewelry.com. We will send you instructions. To be eligible for a return, the piece must be unworn, with the tag still attached, and sent back in its original packaging. Upon receiving the item and after inspection, we will then refund your original payment. Depending on your bank, it could take up to 7-15 days to process.
Exchanges:
We do not process exchanges, however we will accept returns (according to our return policy) and you are free to purchase another item of your choosing.
International Shipping:
As a small independent company, at this time, we are not currently able to offer international shipping.